Our commitment and legal obligations
We commit to ensuring the communications we produce are clear and accessible to the widest range of people.
We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.
Web standards and technologies
We’re working hard to make the website conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.
Technical information about this website’s accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
We have tried to adhere to the WCAG 2.1 guidelines in developing this site. The Marking Matrices have involved some complex programming to present on screen and we suspect that this may present some challenges to those using assistive technologies, such as screen readers.
We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you should contact your course tutor or email firstname.lastname@example.org and we will pass your request onto the relevant team.
Issues and complaints
To report an issue with Moodle or to make a complaint, please also contact email@example.com.
Your message will be forwarded to the relevant team who will get back to you as soon as possible.
We aim to provide you with an initial response within 2 working days and will provide clear information about how we will deal with your enquiry.
If you feel we have not answered your complaint satisfactorily, please contact us again at firstname.lastname@example.org. We will escalate your complaint to David White, Head of Digital Learning, who will work with the team who provides the service/content to get you a response.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Accessibility Regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
This statement was prepared on 09 March 2020