Accessibility Statement

Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people.

We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

Web standards and technologies

We have developed the website so that it works on the widest number of devices and web browsers as possible. This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

We’re working hard to make the website conform to level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Known limitations

We have tried to adhere to the WCAG 2.1 guidelines in developing this site. The Marking Matrices have involved some complex programming to present on screen and we suspect that this may present some challenges to those using assistive technologies, such as screen readers.

We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline.

Contact us

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille you should contact your course tutor or email dlsupport@arts.ac.uk and we will pass your request onto the relevant team.

Issues and complaints

To report an issue with Moodle or to make a complaint, please also contact dlsupport@arts.ac.uk.

Your message will be forwarded to the relevant team who will get back to you as soon as possible.

We aim to provide you with an initial response within 2 working days and will provide clear information about how we will deal with your enquiry.

If you feel we have not answered your complaint satisfactorily, please contact us again at dlsupport@arts.ac.uk. We will escalate your complaint to David White, Head of Digital Learning, who will work with the team who provides the service/content to get you a response.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Accessibility Regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 09 March 2020